WHAT WE DO / Business continuity planning

Keep going.Even when plans change.

Business continuity planning for the work you cannot afford to lose. Understand dependencies, agree backup steps and practise the response.

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START WITH THE WORK

What if a key system stops working?

01A key task depends on one person or system.

02Your backup plans have not been tested.

03People are unsure what to do during a disruption.

WHERE WE CAN HELP

Make room for
better ways to work.

Examples to explore together. The right approach depends on your people, systems and information.

Critical work and dependencies

A business cannot see what one system outage would affect.

Explore this approach

Map essential work to the people, systems and suppliers it needs.

What to check

Confirm the map with the teams doing the work.

Backup ways to work

A backup exists, but people do not know how to keep operating.

Explore this approach

Write clear temporary steps and identify the work that must wait.

What to check

Test whether staff can use the steps without relying on one expert.

Recovery priorities

Everything feels urgent when a service stops.

Explore this approach

Agree which activities return first and who owns each recovery decision.

What to check

Compare recovery expectations with actual dependencies and available resources.

Scenario walkthroughs

Plans have not been tried since they were written.

Explore this approach

Run a discussion-based exercise with a plausible disruption and realistic decisions.

What to check

Record actions, owners and a date to check the fixes.

FOLLOW THE CHANGE

From a single point of failure to an agreed backup.

We find the work your business cannot afford to lose. We map what it relies on and plan workable backups. We agree who does what. Then we test the plan and fix the gaps.

SIMPLE EXAMPLE
  1. 01System working
  2. 02Bookings processed
  3. 03Team ready
  4. 04Work continues

Some work can use an agreed backup. Other work must wait. A named person leads the recovery.

HOW WE WORK

Understand it.
Try it.
Make it work.

A clear path from the first question to something your team can use.

Our Double Diamond method ↗
  1. 01

    Find what matters

    Identify essential activities and what a disruption would mean for the business.

    You get: A map of critical work and what it needs
  2. 02

    Map dependencies

    Connect each activity to its people, systems, information and suppliers.

    You get: Clear backup and recovery steps
  3. 03

    Plan the response

    Agree temporary ways to work, recovery priorities and who communicates with whom.

    You get: Named people to lead the response
  4. 04

    Practise and revise

    Walk through a realistic scenario, record the gaps and update the plan.

    You get: A practice run and a list of fixes
FROM OUR WORK

Auditry

In-house project · In development

Auditry brings tasks, records and responsibilities together so care teams can see what needs attention.

Explore Auditry ↗
A CLEARER START

Questions about
business continuity planning.

What goes into a business continuity plan?

The plan identifies the work that must continue, the people and systems it needs, and the steps to take during a disruption. It names the people responsible and explains how to return to normal work.

Is a backup the same as a continuity plan?

A backup can help recover information. A continuity plan also covers people, suppliers, communication and temporary ways to work while systems are unavailable.

How do you test the plan?

We work through a realistic disruption with the team, check whether the steps are usable and record the gaps. The plan is then updated so it reflects what the team can actually do.

Tell us where
work gets stuck.

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