WHAT WE DO / Technology business cases & ROI assessment

Know the cost.See the value.

Technology business cases that make the assumptions clear. Compare the full cost of change with benefits you can actually check.

Explore the possibilities ↓

Compare the cost of your online store.

Our free calculator compares Shopify with WooCommerce and custom stores. Include setup, support and payment fees, then discuss your business’s actual scope with us.

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START WITH THE WORK

Will the change be worth the cost?

01You are being asked to invest without a clear starting point.

02Time saved is being treated as money saved.

03Nobody is tracking whether a change helped.

WHERE WE CAN HELP

Make room for
better ways to work.

Examples to explore together. The right approach depends on your people, systems and information.

Technology business cases

A proposal lists features but does not explain the value.

Explore this approach

Connect the investment to a defined job, a starting measure and a plausible benefit.

What to check

Make the costs, assumptions and decision criteria visible.

Build or buy decisions

Custom software and existing products are hard to compare.

Explore this approach

Compare fit, integration, support, flexibility and total cost over a stated period.

What to check

Include the cost of leaving or changing the solution later.

Value from an AI trial

A demonstration looks good, but its everyday benefit is unclear.

Explore this approach

Count review effort, errors, usage and running costs alongside any time saved.

What to check

Use real trial evidence before projecting benefits across the business.

Benefits tracking

The project is finished, but nobody knows whether it helped.

Explore this approach

Agree a small set of useful measures, a review schedule and a named owner.

What to check

Compare results with the starting point and explain other changes that may have affected them.

FOLLOW THE CHANGE

From an optimistic estimate to a testable business case.

We look at today’s costs and results. We include the cost of building and running the new approach. Training counts too. Then we agree what to measure and check the results over time.

SIMPLE EXAMPLE
  1. 01Today’s work
  2. 02Cost of change
  3. 03Expected use
  4. 04Possible benefit

A forecast is not a result. We compare what actually happened with the starting point.

HOW WE WORK

Understand it.
Try it.
Make it work.

A clear path from the first question to something your team can use.

Our Double Diamond method ↗
  1. 01

    Measure today

    Understand current effort, cost, errors and demand before forecasting a benefit.

    You get: A clear view of current costs
  2. 02

    Count the full cost

    Include the build, licences, integration, training, support and time needed to change.

    You get: A simple cost-and-benefit model
  3. 03

    Compare the options

    Test different assumptions and separate time freed up from cash saved.

    You get: A record of the assumptions
  4. 04

    Check the result

    Assign an owner to measure use, costs and outcomes after implementation.

    You get: A plan to measure the result
FROM OUR WORK

Brulee

Shipped product · Grocery retail example

For a single-operator grocery shop, Brulee combined local hosting with a review of transaction and subscription fees. Explore the reported savings and the assumptions behind the return calculation.

$5,000+ reported annual transaction and subscription fee savings for one grocery retailer.

Explore Brulee ↗
A CLEARER START

Questions about
technology business cases & roi assessment.

What costs belong in a technology business case?

Include the cost to buy or build, connect systems, move information, train people and run the service. Ongoing support and time spent changing the way people work also count.

Is time saved the same as money saved?

No. Time saved may free people to do other useful work without reducing costs. We separate these benefits and make the assumptions clear.

Can you guarantee a return on investment?

No. A forecast depends on assumptions about cost, use and performance. We make those assumptions visible and agree how to check the actual result after the change.

Tell us where
work gets stuck.

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